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Certain procedures in this section require electrical tests or measurements while power is applied to the range. Exercise extreme caution at all times. If test points are not easily accessible, unplug the range, attach the test equipment, and reapply power for the test. |
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| PROBLEM | POSSIBLE CAUSE | SOLUTION |
| Oven element smokes when first turned on. | This is normal on a new range.
The factory-applied protective coating is burning off. Substance (e.g. food or other material) has spilled onto the element. |
Protective coating will burn off
in several minutes. Fumes are nontoxic. Let element cool then clean according to Use & care instructions. |
| Oven element does not heat. | No line voltage. Loose or bad
wiring. Defective element. |
check circuit breaker. check
wiring (see wiring diagram). check element. |
| Cooktop element barely heats. | Low line voltage.
Loose or bad wiring connection at element or terminal block. Defective cooktop control switch. |
Line voltage should be minimum
220-volts 110 VAC. If necessary, electrician should repair cause for low line voltage. check wiring (see wiring diagram). check switch. |
| Cooktop element will not heat higher than low-medium. | Low line voltage.
Defective cooktop element. |
Line voltage should be minimum
220-volts 110 VAc. Electrician should repair cause for low line voltage. check element. |
| Cooktop element heats up normally, but drops to lower setting automatically. | customer using improper cookware. Defective cooktop control switch. | Evaluate suitability of cookware. check switch. |
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
| Surface indicator light does not operate. | Loose or bad wiring to indicator light. Defective indicator light. Defective cooktop control switch. |
Check wiring (see wiring
diagram). Check indicator light. Check switch. |
| Oven will not bake. | Bake element is defective. Defective selector switch. Loose or bad wiring. |
Check bake element. Check switch continuity. Check wiring (see wiring diagram). |
| Oven does not broil. | Broil element is defective. Defective selector switch. Loose or bad wiring. |
Check broil element. Check switch continuity. Check wiring (see wiring diagram). |
| Overheating or "runaway" oven. | Defective thermostat. Defective thermal fuse. | Check thermostat. Change thermal fuse. |
| Premature burnout of bake element. | Improper use of oven (e.g. being used to heat the home). | Use oven for baking only. |
| Damaged oven door gasket. | Improper cleaning. | Do not use harsh abrasives or scouring pads. See Use & Care instructions. |
| Food is burnt on bottom but not cooked on top. | Defective broil element. Defective selector switch. Defective thermal fuse. Defective thermostat. Loose or bad wiring. |
Check broil element. Check selector switch. Replace thermal fuse. Check thermostat. Check wiring (see wiring diagram). |
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