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Maytag Stack Info / Diagnostics
TROUBLESHOOTING
CAUTION
Always disconnect power supply before making any continuity checks or resistance readings.
THE MICROPROCESSOR MODELS FOR ELECTRICAL FAILURES
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SYMPTOM |
CAUSES |
TEST PROCEDURE |
SOLUTION |
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Control will not function |
No power to trans- |
Check transformer input |
Reset breaker, replace |
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and no pad will |
former. |
for 120 VAC. |
fuse, plug in machine. |
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respond. |
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Replace transformer. |
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Transformer |
Check transformer for |
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10 and 26 VAC outputs. |
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Check for 10 and 26 |
Replace wiring. |
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Wire Harness |
VAC at the control |
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board. |
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Plug electric ribbon of a |
Replace membrane |
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Touch Pad |
new touch pad |
switch. |
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assembly into ribbon |
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connector. |
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If all above checks |
Replace control board. |
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Control Board |
pass |
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Control will not stay on |
Control Board |
Replace control board. |
Replace control board. |
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unless a program pad is |
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held down. |
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An LED or display |
Control Board |
Initiate the visual diag- |
Replace control board. |
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segment won't light. |
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nostics. If any L.E.D. or |
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segment won't light |
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CAUTION
Always disconnect power supply before making any continuity
checks or resistance readings.
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SYMPTOM |
CAUSES |
TEST
PROCEDURE |
SOLUTION |
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Relay,
water valve, or |
Transformer |
Check
transformer for |
Replace
transformer. |
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lid
switch will not func- |
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26
VAC output. |
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ti
on. |
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Wire
Harness |
Check
for 26 VAC on the |
Replace
wiring. |
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control
board. |
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Control
Board |
Check
self-diagnostic |
Replace
control board |
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operation. |
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Check
for 24 VDC at the |
Replace
wiring. |
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Wire
Harness |
board
and the relays. |
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Turn
on each machine |
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(dryer
and washer) and |
Replace
relays. |
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All
relays have failed |
check
each relay for |
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open. |
contact
closure. Check |
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relay
coils for conti- |
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nuity. |
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Motor
runs continuously |
Run
Relay Engaged |
Check
for constant 24V |
Replace
relay or control |
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to
relay coil (control |
board |
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board
problem) check |
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for
stuck relay contact |
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(relay
problem) |
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Washer
will only agitate |
Reversing
Relay |
Check
for 24V to coi I on |
Replace
reversing |
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spin.
Check coil conti- |
rel
ay. |
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nuity. |
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Washer
will only spin |
Reversing
Relay |
Check
for constant 24V |
Replace
relay or control |
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to
relay coil (control |
board. |
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problem).
Check for |
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relay
problem. |
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Washer
will not spin or |
No
power to washer |
Check
120 VAC input |
Plug
in washer. Reset |
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agitate |
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to
the washer |
breaker
or replace |
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Lid
Open |
'I
E' will persist in |
fuse. |
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washer
display if lid |
Shut
I id |
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isn't
shut |
Replace
lid switch |
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Lid
Switch |
Check
for continuity |
Replace
wiring |
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across
lid switch with |
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the
lid shut |
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Check
for continuity |
Replace
motor |
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Motor |
from
control board |
Replace
control board |
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output
to motor run |
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relay
and from relay |
Replace
motor run |
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Control
Board |
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relay |
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contacts
to the motor |
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Perform
motor check |
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Motor
Run Relay |
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Put
washer into spin |
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and
check for relay |
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contact
closure |
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SYMPTOM |
CAUSES |
TEST PROCEDURE |
SOLUTION |
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Washer spins instead of |
Reversing (Spin) Relay |
With power off check |
Replace reversing relay |
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agitates |
Control Board |
relay for welded con- |
Replace control board |
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tacts |
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Washer agitates in spin |
Washer agitates in |
Check for 24V across |
Replace wiring, relay |
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cycle |
spin cycle |
relay coil - (control |
coil, or control board |
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board problem) |
Replace relay |
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Reversing (Spin) |
Put washer into spin |
Replace control board |
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Relay |
and check for contact |
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closure |
Replace wiring |
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Check for continuity |
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Control Board |
from spin relay to |
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control board output |
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and from spin relay |
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Wire harness |
contacts to the motor |
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terminals. |
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Washer will not fill. |
No water to machine. |
Check faucets |
Turn of faucets |
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Overflow Switch |
Check for continuity |
Replace pressure |
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Water Valve |
across switch 4 to 5 |
switch if open |
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Water Level Switch |
Check for continuity |
Replace valve |
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Wire Harness |
across valve |
Replace pressure |
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solenoids. This is 24V |
switch if necessary |
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Control Board |
valve, do not use |
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motor test cord to |
Replace wiring |
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check! |
Replace board |
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Check continuity of |
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pressure switch. (See |
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schematic) |
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Check for continuity |
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from board output to |
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valve coil |
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Washer fills until the |
Water Level Switch |
Check continuity of |
Replace pressure |
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overflow switch disen- |
Wire harness |
pressure switch (See |
switch |
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gages, level too high |
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schematic) |
Replace wiring |
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Control Board |
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Check for continuity |
Replace control board |
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from the water level |
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switch outputs to their |
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board inputs |
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Washer overflows |
Water Valve |
Turn control off. If the |
Replace valve |
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washer continues to fill, |
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replace valve. See |
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above. |
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Water levels are not |
Water level sensors |
Check continuity of |
Replace pressure |
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right, washer agitates |
Control board |
pressure switch |
switch |
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Wire harness |
Check for continuity |
Replace control board |
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from the water level |
Switch or replace |
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Wires switched |
switch outputs to their |
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board inputs. |
wiring |
ELECTRICAL MECHANICAL
TROUBLESHOOTING
Will Not Run
Dryer won't start or run.
• All wires are hooked up to their corresponding terminals.
• Dryer is plugged in.
• Blown fuse or circuit breaker.
• Door switch.
• Push‑to‑start switch.
Timer.
* Drive motor.
Thermal fuse.
Drive motor runs drum won't turn.
• Belt off or broken.
• Motor pulley loose or off.
• Idler tension spring.
• Idler pulley.
Dryer runs a few minutes and then stops Motor overload protector opens.
• Lint build up around drive motor.
• Low voltage.
• Blower impeller blocked.
• Drive motor
Dryer blows fuses or trips circuit breaker.
Electric Models
The amperage readings are at 240 volts. One line will be 24 amps and the other line will be 21 amps. The neutral line will be at 4 amps. If you have the above amperage readings, the problem is not the dryer. Check the fuse box, circuit breaker or house wiring.
• Shorted heating element.
• Incorrect wiring or a wire shorting to ground.
• Drive motor.
Gas Models
• During ignition the dryer will draw 7 amps. With the burner on, the dryer will draw 4.5 amps. If the dryer is drawing the above amperage and the fuse blows, the problem is not the dryer. Check the fuse box, circuit breaker or house wiring.
• Igniter.
• Incorrect wiring or a wire shorting to ground
• Drive motor.
Always disconnect power supply before making any continuity checks or resistance readings.
Will Not Dry
Dryer won't heat (motor runs).
ELECTRIC MODELS
• Blown fuse or tripped circuit breaker.
• Open heating element.
• Hi-limit thermostat.
• Regulating thermostat. Temperature selector switch.
• Timer.
• Cycle selector switch (where used).
• Drive motor start switch.
Improper Drying -- Clothes Wrinkled --
Harsh -- Taking too long Lint filter is clean. Restriction in exhaust. Exhaust hood door stuck. Exhaust too long. Poor make-up air. Incorrect drum speed. Adjust motor pulley or wrong motor pulley.
• Blower impeller bound.
• Be sure element or gas valve cycles on and off.
• Shorted heating element - electric dryers only.
• Customer overloading dryer. Check clothing labels for fabric content.
MISCELLANEOUS
Dryer noisy.
• Thumping sound. Check for loose drum baffle.
• Thumping sound. Rear drum roller(s) worn or misaligned.
Thumping sound. Check drum for rough spots.
• Ticking sound. Loose wire hitting cabinet or other component.
Ticking sound. Check for a n object caught in the blower.
Scraping sound, Front or rear bulkhead felt seal out of position.
• Scraping sound. Teflon bearings mounted to the front bulkhead worn.
• Popping or squealing sound. Check for a sticky belt or frayed belt.
Buzzer will not buzz at end of cycle.
• Be sure all wires are connected and wired correctly on the timer, buzzer and drive motor.
• Buzzer.
• Motor centrifugal switch sticking in run position.
Buzzer stays on too long or goes off too quickly.
Length of time the buzzer stays on is dependent upon the time it takes the motor to slow down, allowing the motor switch to reset. The normal time increment is between 2 and 3 seconds.
Buzzer will not periodically buzz during permanent press cool down.
* Timer.
FAULT CODE
The microprocessor board has the capability to detect certain problems associated with the operation of the dryer. When the microprocessor board detects one of these problems it displays a fault code in the dryer's display window. The fault code is displayed as a letter E followed by a number that corresponds to the problem.
FAULT CODES
* 9E corresponds to a malfunction in the
dryer door circuit on the control board.
8E Corresponds to a malfunction in the motor relay circuit.
7E corresponds to a temperature control error in which either the thermistor circuit is in error or the 150 degree thermostat circuit has failed and the dryer has reached an abnormal temperature.
6E corresponds to another temperature control error in which either the thermistor circuit is in error or the temperature surrounding the dryer is too low for proper operation.
Always disconnect power supply before making any continuity checks or resistance readings.
WASHER -- ELECTRICAL TROUBLESHOOTING
Will Not Fill:
1. Is power available to unit?
No, check fuse or circuit breaker.
2. Disconnect power supply.
CAUTION
Always disconnect power supply before making continuity or resistance checks.
Note: When checking continuity or resistance, remove wires to isolate circuit.
3.Check continuity across Line Switch (place Timer in "FILL" position and switch in the "PULL" position).
A. Disconnect wires BU (Electric) or Y-BK (Gas) and R-13K from Timer.
B. Attach ohmmeter leads to these terminals.
C. Make check. No continuity, replace Timer.
4. Check continuity across Lock Switch (unlocked position).
A. Disconnect wires R-13K and W-OR from switch.
B. Attach ohmmeter leads to these terminals
C. Make check. No continuity, replace Lid Switch.
40 5. Check for continuity across Timer Cams 2 and 3.
A. Remove wires ORANGE to YELLOW, or ORANGE to PURPLE
B. Attach ohmmeter leads to these terminals. Make check (this will check for continuity across both cams).
C. No continuity, replace Timer.
6. Make continuity check across Temp Switch (temperature selection will determine which contacts to check).
A. For C-C and W-C remove wires YELLOW and BLUE.
B. For H-C and W-C remove wires PURPLE to ORANGE.
C. Attach ohmmeter leads to respective terminals.
D. No continuity on either check, replace valve.
Make continuity check across Water Valve.
A. Remove wires from Cold side of solenoid, BLUE and WHITE.
B. Remove wires from Hot solenoid, ORANGE and WHITE.
C. Attach ohmmeter leads to respective terminals.
D. No continuity on either check, replace valve.
8. Check continuity across Level Selector. Remove wires for selected level.
A. Small - PINK and GREY.
B. Medium - BROWN and GREY.
C. Large - YELLOW and GREY.
D. Attach ohmmeter leads to respective terminals. Make check.
E. No continuity, replace switch.
Check continuity across Pressure Switch. Remove wires for selected level.
A. Small - PINK and WHITE.
B. Medium - BROWN and WHITE.
C. Large - YELLOW and WHITE.
D. Attach ohmmeter leads to respective terminals. Make check.
E. No continuity, replace switch.
10. If other checks are determined to be good, check continuity of wire connections across Connector (between washer controls and washer unit).
Will Not Agitate:
1. Place Timer in agitate position.
2. Did Washer fill with water? If not, refer to "Will Not Fill
3. Is Lid closed?
4. Disconnect power supply.
CAUTION
Always disconnect power supply before making continuity or resistance checks.
Note: When checking continuity or resistance, remove wires to isolate circuit.
5. Check continuity across Pressure Switch. Remove wires for selected level.
A. Small - ORANGE and PURPLE.
B. Medium - BROWN and PURPLE.
C. Large - YELLOW and PURPLE.
D. Attach ohmmeter leads to respective terminals.
E. No continuity, replace switch.
6. Check continuity across Lid Switch (lid closed).
A. Remove wires RED and ORANGE from switch.
B. Attach ohmmeter leads to these terminals. Make check.
C. No continuity, replace switch.
7. Check continuity across Unbalance Switch (lid switch closed).
A. Remove wires BROWN and ORANGE.
B. Attach ohmmeter leads to these terminals. Make check.
C. No continuity, replace switch.
8. Check continuity across Run Relay.
A. Disconnect all wires from Run Relay.
B. Attach ohmmeter leads to terminals YELLOW and GREY.
C. No continuity, replace relay.
D. With coil energized, make check across terminals BLK and BLK. No continuity, replace relay.
C. Make check. No continuity, replace Lid Switch.
5. Check for continuity across Timer Cams 2 and 3.
A. Remove wires ORANGE to YELLOW, or ORANGE to PURPLE
B. Attach ohmmeter leads to these terminals. Make check (this will check for continuity across both cams).
C. No continuity, replace Timer.
6. Make continuity check across Temp Switch (temperature selection will determine which contacts to check).
A. For C-C and W-C remove wires YELLOW and BLUE.
B. For H-C and W-C remove wires PURPLE to ORANGE.
C. Attach ohmmeter leads to respective terminals.
D. No continuity on either check, replace valve.
7. Make continuity check across Water Valve.
A. Remove wires from Cold side of solenoid, BLUE and WHITE.
B. Remove wires from Hot solenoid, ORANGE and WHITE.
C. Attach ohmmeter leads to respective terminals.
D. No continuity on either check, replace valve.
8. Check continuity across Level Selector. Remove wires for selected level.
A. Small - PINK and GREY.
B. Medium - BROWN and GREY.
C. Large - YELLOW and GREY.
D. Attach ohmmeter leads to respective terminals. Make check.
E. No continuity, replace switch.
9. Check continuity across Pressure Switch. Remove wires for selected level.
A. Small - PINK and WHITE.
B. Medium - BROWN and WHITE.
C. Large - YELLOW and WHITE.
D. Attach ohmmeter leads to respective terminals. Make check.
E. No continuity, replace switch.
10. If other checks are determined to be good, check continuity of wire connections across Connector (between washer controls and washer unit).
Will Not Agitate:
1. Place Timer in agitate position.
2. Did Washer fill with water? If not, refer to "Will Not IF
3. Is Lid closed?
4. Disconnect power supply.
CAUTION
Always disconnect power supply before making continuity or resistance checks.
Note: When checking continuity or resistance, remove wires to isolate circuit.
Check continuity across Pressure Switch. Remove wires for selected level.
A. Small -ORANGE and PURPLE.
B. Medium - BROWN and PURPLE.
C. Large - YELLOW and PURPLE.
D. Attach ohmmeter leads to respective terminals.
E. No continuity, replace switch.
6. Check continuity across Lid Switch (lid closed).
A. Remove wires RED and ORANGE from switch.
B. Attach ohmmeter leads to these terminals. Make check.
C. No continuity, replace switch.
7. Check continuity across Unbalance Switch (lid switch closed).
A. Remove wires BROWN and ORANGE.
B. Attach ohmmeter leads to these terminals. Make check.
C. No continuity, replace switch.
8. Check continuity across Run Relay.
A. Disconnect all wires from Run Relay.
B. Attach ohmmeter leads to terminals YELLOW and GREY.
C. No continuity, replace relay.
D. With coil energized, make check across terminals BILK and BILK. No continuity, replace relay.
9. Make continuity checks across Timer Cams 5, 6 and 7.
A. Cam 5, remove wires RED to GREY.
B. Cam 6, remove wires RED/BLUE to GREY.
C. Cam 7, remove wires 22 to GREY.
D. Attach ohmmeter leads to the respective terminals and make checks.
E. No continuity on any of these checks, replace Timer.
10. Check Drive Motor.
Remove wires from Drive Motor and attach motor test cord. If Drive Motor fails to start, replace motor.
11. Check wire connections between Washer Controls and Washer Unit at Connector.
Will Not Spin:
1. Disconnect power supply.
CAUTION
Always disconnect power supply before making continuity or resistance checks.
Note: When checking continuity or resistance, remove wires to isolate circuit.
2. Place Timer in spin position.
3. Check continuity across Timer Cams 1, 5, 6 and 7.
A. Cam 1, remove wires PURPLE and GREY.
B. Cam 5, remove wires RED and GREY.
C. Cam 6, remove wires RED/BLUE and WHITE.
D. Cam 7, remove wires YELLOW and RED.
E. Attach ohmmeter leads to respective terminals. Make checks.
F. No continuity on any of these checks, replace Timer.
4. Check continuity across Lid Switch.
A. Remove wires RED and ORANGE from switch.
B. Attach ohmmeter leads to these terminals.
C. Make check with lid closed or button depressed.
D. No continuity, replace switch.
5. Check continuity across Unbalance Switch (lid switch closed).
A. Remove wires BROWN and ORANGE.
B. Attach ohmmeter leads to these terminals. Make check.
C. No continuity, replace switch.
6. Check continuity across Run Relay.
A. Disconnect all wires from Run Relay.
B. Attach ohmmeter leads to terminals YELLOW and GREY.
C. No continuity, replace relay.
D. With coil energized, make check across terminals BLK and BLK. No continuity, replace relay.
7. Check for continuity across Line Switch (place switch in the "Pull" position).
A. Remove wires RED (Gas or Electric) and RED from Timer.
B. Attach ohmmeter leads to these terminals.
C. Make check. No continuity, replace Timer.
8. Reversing Relay (See Sec. 3, Service Procedures).
9. Test Drive Motor using motor test cord. If Drive Motor does not start, replace Drive Motor.
10. Check wire connections between Washer Controls and Washer Unit at Connector.
DRYER -- ELECTRICAL TROUBLESHOOTING
Will Not Start:
1. Disconnect power supply.
- CAUTION
Always disconnect power supply before making continuity or resistance checks.
Note: When check continuity or resistance, remove wires to isolate circuit.
Check continuity across Door Switch. A. Remove wires BU and YL (Gas) or WH and YL (Electric).
B. Attach ohmmeter leads to respective terminals. C. Check for continuity with switch in "closed" position. No continuity, replace switch.
3. Check continuity across Push To Start Switch (manually close switch)
A. Remove wires YELLOW and RED from switch.
B. Attach ohmmeter leads to these terminals. Make check.
C. No continuity with switch in "closed" position, replace switch.
4. Check Timer Cam number 1. Place Timer in a cycle.
A. Remove wires Y-BK and GY from Timer.
B. Attach ohmmeter leads to these terminals. Make check.
C. No continuity, replace Timer.
5. Check Thermal Fuse for continuity.
A. Remove GY and GY wires from fuse.
B. Attach ohmmeter to these terminals. Make check.
C.No continuity, replace fuse.
6. Test Drive Motor using motor test cord. If Drive Motor does not start, replace Drive Motor.
Will Not Heat:
1. Disconnect power supply.
CAUTION
Always disconnect power supply before making continuity or resistance checks.
Note: When check continuity or resistance, remove wires to isolate circuit.
Check continuity across Timer Cams number 3 and 4. Place Timer in heat cycle.
A. Remove wires BK and BILI from Timer.
B. Attach ohmmeter leads to these terminals.
C. Make check. This check will show if there is continuity between Cam 3 and Cam 4.
D. No continuity, replace Timer.
3. Check for continuity across Cycling Thermostat.
A. Remove wires BLI and PLI from thermostat.
B. Attach ohmmeter leads to these terminals. Make check.
C. No continuity at room temperature, replace thermostat.
4. Check for continuity across Hi-Limit Thermostat.
A. Remove PU and RD wires (Gas) or PU and BR (Electric) from thermostat.
B. Attach ohmmeter leads to respective terminals. Make check.
C. No continuity at room temperature, replace thermostat.
5. Check continuity across contacts BU and BK in Centrifugal Switch,
A. Remove wires BU and BK from switch.
B. Attach ohmmeter leads to these terminals. Manually close switch.
C. No continuity, replace motor start switch.
6. Check Heater for continuity (Electric).
A. Remove BR and BK wires from Heater.
B. Attach ohmmeter to these terminals. Make check.
C. No continuity, replace heating element.
7. Check Gas Valve. (See Service Procedures - Section 4).
DIRECT IGNITION SYSTEM
- CAUTION
Always disconnect power supply before making continuity or resistance checks.
When the dryer is operated on a heat setting, the ignitor should be energized and the burner shall fire within 45 seconds at 120 volts. Check for the existence of the flame. De-energize the gas control and re-energize. The flame should reappear within one minute.
The failure of a component in this system will usually be indicated by one of three
symptoms:
1. The ignitor does not glow.
2. The ignitor glows but no gas ignition takes place.
3. The gas is ignited but the flame goes out.
1. No Ignitor Glow
If the ignitor does not heat up, remove power and using an ohmmeter, check the following:
• Open Flame Sensor
• Open Ignitor
• Shorted Booster Coil
• Open Wiring
2. Ignitor Glows - No Gas Ignition
If the ignitor heats up but the main burner flame is not ignited, remove power and using an ohmmeter, check the following:
• Open Secondary Coil
• Open Holding Coil
• Open Wire
Other causes that will not show up in a continuity check but should be examined:
• Check Gas Valve
• Restriction in the Burner Orifice
• Ignitor Improperly Installed
Gas Ignites - Flame Goes Out
If a normal ignition takes place and after a short while the flame goes out, check for the following:
• Erratic Radiant Sensor
• Coils on Gas Valve
CAUTION
Reconnect electrical wires and check all gas connections for leaks before reconnecting to power supply.
| SERVICE PROCEDURES ALWAYS DISCONNECT FROM POWER SOURCE BEFORE SERVICING CONTROLS
To Remove The Control Panel Cover
Microprocessor Board
Self-Diagnostics
Transformer To Check Continuity:
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Click on image for a larger view
This wrench is used to remove the nut #50
which holds in the inner tub
& The mounting stem #31
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